Atmosphere Canada

Wide range of outdoors clothing and gear: everything you'd need to go hiking or camping including tents, sleeping bags, hiking boots, and cooking gear. I was able to find what I needed without any difficulty. Staff were very approachable and customer focused; several casually offered to help with finding what I was looking for. Prices ranged from modest to premium; they also had a variety of clothes on discount racks at the back, although the discounted prices were still relatively high. They did have a surprisingly good offer for Triangle Rewards points, which I'd look out for next visit.

The best atmosphere store ever! We went there late to closing with us being indecisive and with so many questions. Good thing Jessica was working! She was a gem! Helped us with everything without any problems and sent us home with smiles on our face! Will definitely go back here next time! Cheers too for Emily and the other staffs working, they are so friendly!

Amazing customer service!! Had my hiking poles picked up here; hiking jackets, and accessories. I have been getting a lot products from atmosphere for about a year now. Bit on an expensive side but products are really worth it. Would definitely continue shopping at atmosphere . I returned a spikes for my hiking boots which was slightly worn that did not fit and store manager made took care of it and processed the return.

Sometimes it's hard to know how to rate a store based on one experience so here I'll just leave it in the middle. I went in to the store one quiet Tuesday night, November 7, on the hunt for a high quality hard shell. I was looking at the selection of possibilities from Helly Hansen, Mountain Hard Wear and others. There was only a handful of customers in the store at the time so I was looking forward to getting some input from someone on staff about the various options. The staff, however, seemed more interested in visiting with friends/colleagues than helping out this old guy so I left. A few days later my wife and I found a nice Patagonia jacket at Valhalla Pure Outfitters, which was a great experience. The Atmosphere store itself seemed okay (except for the harsh lighting), but being ignored for whatever reason made for an unproductive experience. To the young retail staff out there, don't ignore us 50-somethings. We have buying power.

I always come to this location when shopping for sporting goods. I always have an extremely great experience. One time I even had an issue with something I ordered online and the store manager Trevor went above and beyond to help me, he is very friendly, kind and patient. *if I could give 6 stars I would just for Trevor's attitude he's just so friendly and overall just great to deal with.

The customer service was fantastic to me, when dealing with a problematic purchase made at another Atmosphere location in Metro Vancouver. The staff here immediately understood my situation, and quickly came up with reasonable solutions. Once I chose one, they proceeded to take care of it right away. Awesome job, staffers! The store itself has quite a bit of selection, especially of outdoor products, and the parking lot here is ample.

Wide range of outdoors clothing and gear: everything you'd need to go hiking or camping including tents, sleeping bags, hiking boots, and cooking gear. I was able to find what I needed without any difficulty. Staff were very approachable and customer focused; several casually offered to help with finding what I was looking for. Prices ranged from modest to premium; they also had a variety of clothes on discount racks at the back, although the discounted prices were still relatively high. They did have a surprisingly good offer for Triangle Rewards points, which I'd look out for next visit.

Amazing customer service!! Had my hiking poles picked up here; hiking jackets, and accessories. I have been getting a lot products from atmosphere for about a year now. Bit on an expensive side but products are really worth it. Would definitely continue shopping at atmosphere . I returned a spikes for my hiking boots which was slightly worn that did not fit and store manager made took care of it and processed the return.